GDPR Cookie Statement TotaVilla
TotaVilla uses cookies when you visit one of our booking websites. Cookies are small (temporary) text files for your PC and mobile device. We have indicated which cookies we use and what we do with them.
Thanks to cookies, you don't have to enter or download the same information every time you return to our website. How convenient! They also help us understand how you use our site and how we can make the booking platform better and more customer-friendly. We also use cookies for marketing purposes.
We also use JavaScript. In combination with cookies, this allows us to remember the accommodations we have shown you before and understand how you use our website. This helps us improve the user experience and know how you found us.
Cookies allow us to spend our marketing budget more effectively and keep our rental prices competitive.
Accepting cookies
If you wish to use our site, you must accept our cookies. You can do this easily by clicking away the cookie pop-up or simply using the website.
Deleting or disabling cookies
You can, of course, disable our cookies and JavaScript. You can do this in your web browser. Please note that our website will not function optimally if you do so. We use different types of cookies. These are used by the TotaVilla booking platform, but also by the tools we use. Below is a list of the tools we use with a reference to the privacy statement. They are divided into
- Functional cookies
- Analytical cookies
- Marketing cookies
1. Functional cookies
If you want to log in with your own details or view our website, we use cookies. Without cookies, this would not work properly.
1.1. TotaVilla
Purpose
To temporarily store information from a session (website visit). This means you do not have to fill in a form again and we remember which booking dates you have selected when you return to our website.
Cookie settings
Go to your browser settings and search for cookies under TotaVilla. The cookies are used to ensure that the software (Drupal) works properly. They are not used for marketing purposes.
Privacy statement
2. Analytical cookies
To measure is to know. Every day a little better. That's how the TotaVilla website works. The internet allows us to track exactly how you use our website. We look at how large groups of website visitors use the website. We learn from this and use it to improve the booking platform.
2.1. Hotjar
Purpose
This allows us to see how you navigate through the website. Which pages you view and which buttons you click. This helps us improve the layout of the booking website so that you can find the accommodation of your dreams even more easily.
Cookies used
Go to your browser settings and search for Hotjar under cookies.
Privacy statement
Privacy statement: https://www.hotjar.com/legal/policies/privacy
2.2. Sendgrid
Purpose
When we send you an email with a reservation, we would like to know whether you open it or not. When you do, it is updated in our system and we know that you have received all the information about your reservation. Very handy.
Cookies
Go to your browser settings and search for Sendgrid under cookies.
Privacy statement:
Privacy statement: sendgrid.com/policies/privacy/
3. Marketing Cookies
To make TotaVilla more personal, we also use cookies for marketing purposes. This allows us to send you offers that you are really interested in. Think of our personalised newsletter or social media activities.
3.1. Active Campaign
Purpose
Sometimes you will receive an email from us with a great offer. We would like to know if you have seen that email. That way, we know if our offers appeal to you.
Cookies used
Go to your browser settings and search for cookies under Activecampaign.
Privacy statement:
Privacy statement: www.activecampaign.com/privacy-policy/
3.2. Google Analytics Remarketing
Purpose
We use Google Analytics to measure how you use the TotaVilla website. We use this information to show you personal recommendations. This can be done via our newsletter, via emails with personal tips, or Google does this when you surf the internet.
Cookies
Go to your browser settings and search for cookies under analytics.
Privacy statement
Privacy statement: https://www.facebook.com/policies/cookies/
3.3. Facebook
Purpose
This cookie sees which page you are viewing. This allows us to show you relevant advertisements on Facebook. Without these cookies, you will miss out on personalised offers.
Cookies used
Go to your browser settings and search for cookies under Facebook.
Privacy statement
Privacy statement: https://twitter.com/en/privacy
3.4. Twitter
Purpose
This cookie sees which page you are viewing. This allows us to show you relevant advertisements on Twitter. Without these cookies, you will miss out on personalised offers.
Cookies
Go to your browser settings and search for cookies under Facebook.
Privacy statement
Privacy statement: http://instagram.com/legal/privacy
3.5.
Purpose
This cookie sees which page you are viewing. This allows us to show you relevant advertisements on Instagram. Without these cookies, you will miss out on personalised offers.
Cookies used
Go to your browser settings and search for cookies under Instagram.
Privacy statement:
Privacy statement: http://instagram.com/legal/privacy